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Saki Shears Warranty

All Saki Shears are covered under our lifetime warranty unless specified otherwise. Saki Shears are warranted to be completely free of material and workmanship defects. We will repair or replace any shears that we find are defective or malfunctions. Please note that normal wear and tear and abused or damaged products are not covered by our lifetime warranty, however, we do offer accidental damage protection. Our warranty does not cover oxidation, rusting or contact with chemical or cleaning products unsuitable for metal shears. Shipping and handling both ways must be covered by the customer and is not the responsibility of Saki Shears. Saki Shears uses the best available technology and each product is inspected before it’s released. If you are having any problems with your Saki Shears product please contact us at cs@sakishears.com with your receipt so we can help with a replacement.

 

Accidental Damage Warranty

If you damage your Saki Shears and we cannot repair it, we will replace your shear at our discretion. For 440C constructed shears you will be charged $50.00 (per shear), on our VG-10 constructed shears you will be charged $100.00 (per shear), on our Damascus constructed shears you will be charged $200.00 (per shear) excluding the Kamakura model, which will be charged at $350 (per shear).  

Return Policy

Important* Please DO NOT send the item back to the same address you received it from without contacting us first.

1. For returns, please send your receipt and give your reason for return to cs@sakishears.com. We will reply and let you know what steps to follow.

2. If possible, reuse your original shipping box and packing materials to secure the item(s).

3. Please return the item in the same condition in which you received it.

4. Saki Shears offers a 30 return policy. You will have 30 days after delivery, if you are not happy with your purchase please contact us for return information at cs@sakishears.com.

 

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